Diagnostic and imaging services can be complicated with different billing entities like the facility and the radiologist. WoW Health ensures that you are given one price for the whole event which is inclusive of the report by a certified radiologist. It is a great way to ensure that you do not end up with surprise bills

All of our centers are accredited and licensed. Also before you accept and pay for the imaging service, you will be given the name of the center so you have an opportunity to perform your own search and due diligence for your peace of mind.

Yes, you can cancel an appointment but you have to clarify cancellation rules with the medical practice to make sure that you are not responsible for any cancellation fees. As you can imagine, imaging centers can not function with last minute cancellations, especially when they are providing discounted services to our members.

You can search for the needed imaging service and initiate a request. You will need a prescription/order for the imaging study by a doctor, which is required by law. You will be contacted in one business day to gather information, and all of your questions will be answered. After this call, you will be sent a written proposal with the particulars of your imaging test--when, where, how much will the whole thing cost, etc. Once you are satisfied, you will pay and accept the proposal to confirm the appointment.

You will have the contact information of your concierge to ask any questions. On the day of the test, you will go to the center and follow the instructions provided to you by your concierge.

Procedures and surgeries can be complicated with many different billing entities like the facility, surgeon, anesthesiologist, medications, etc. WoW Health ensures that you are given one price for the whole event so you know what is your financial responsibility. It is a great way to ensure that you do not end up with surprise bills after the procedure is done, and you have no recourse but to pay the asked amount.

All of our centers are accredited and licensed. Also before you accept and pay for the procedure, you will be given the name of the doctor and the center so you have an opportunity to perform your own search and due diligence for your peace of mind. Many times the doctor will meet with you before the procedure as well, which is a great way to assess your rapport with the doctor as well.

Yes, you can cancel an appointment but you have to clarify cancellation rules with the medical practice to make sure that you are not responsible for any cancellation fees. As you can imagine, procedures and surgeries are a big undertaking, and medical practices can not function with last minute cancellations, especially when they are providing discounted services to our members.

You can search for the needed procedure and initiate a request. You will be contacted in one business day to gather more information. You will be connected with a concierge who will make sure that all of your questions are answered, and the most suitable time, location, and price are found for you. At this point, you will be sent a written proposal with the particulars of your procedure--when, where, who will perform it, how much will the whole thing cost, etc. Once you are satisfied, you will pay and accept the proposal to confirm the appointment.

You will have the contact information of your concierge to ask any questions. On the day of procedure, you will go to the center and follow the instructions provided to you by your concierge.

Telemedicine allows healthcare providers to evaluate, diagnose, and treat patients using technologies like telephone or video calls. WoW Health's Telemedicine plan is a HIPAA secured way for a patient to get a medical evaluation, 24/7, from anywhere, with licensed medical providers like doctors, psychologists, therapists, etc.

Telemedicine membership costs $119/year for an individual with 50% discount for a significant other. The couple plan costs $179/yr, and children are only an additional $30/year. Members can also bundle Telemedicine with other programs like the Pharmacy discount plan, and get over 15% discount on the total.

Telemedicine membership gives you 24/7 access to a doctor for any medical need at just $30 per encounter, and is accessible anywhere. It also gives you access to a team of Therapists and Psychologists so you can schedule 50-min online sessions for only $50 from the privacy and convenience of your choosing.

Telemedicine has been practiced for over 25 years. While it is not appropriate for every clinical setting, it is estimated that about 3 out 4 medical encounters can be effectively performed via Telemedicine.
WoW Health's Telemedicine program has a 97% resolution rate because every call is screened for appropriateness; this means that you can have your medical concern addressed 97% of the time without having to go for another medical appointment. All Telemedicine encounters are performed on a HIPAA secured platform so you have the peace of mind that your information is always kept safe.

The medical encounters via WoW Health's Telemedicine plan are like a visit to an urgent care. So patients are cared for by the next available doctor, usually within about 10 minutes of requesting an encounter. However, Teletherapy encounters are scheduled so patients can pick their Psychologist or Therapist, and also pick the time and day for the Teletherapy session.

Medical encounters usually have a wait time of about 10 minutes. The encounter itself with the doctor usually takes about 10-15 min, so in under half an hour, you can have your medical concern addressed from the comfort and privacy of your home or work. Teletherapy appointments are scheduled with the Psychologist or Therapist of your choice for 50-min online sessions. Most Teletherapy sessions can be performed within 1-2 days

Telemedicine is not appropriate for serious medical emergencies like chest pains, difficulty breathing, and severe pain or injuries. Telemedicine works well for routine medical concerns where a patient wants to get treated in a convenient, cost-effective, and safe manner

Sedera is a not-for-profit Medical Cost Sharing community that offers an innovative, non-insurance approach to managing large healthcare costs. As a not-for-profit organization, Sedera is focused on serving our members and carrying out our community-centric mission. Sedera Members join a community of like-minded individuals who are active and engaged participants in their healthcare decision making. Together, we are tapping the power of community to create a new normal in healthcare that is high-quality, human, and transparent.

Membership in the Sedera Medical Cost Sharing Community is available in almost every state. Sedera, however, is currently not accepting new Members in Illinois, New York, Vermont, and Washington. We will update this page as soon as new states become available.

The Sedera Medical Cost Sharing Community is a not-for-profit Medical Cost Sharing community, focused on serving the engaged healthcare consumer. Sedera facilitates the direct sharing of medical costs among our participating Members (the Community).

Sedera membership also comes with access to additional tools including convenient telehealth services for basic healthcare needs, expert second opinions, wellness support and resources to help Members live their healthiest lives, and medical bill negotiation services when necessary to ensure the Members are not overpaying for their healthcare costs.

No. Insurance arrangements are a contract whereby one party agrees to be legally responsible for and accept another party’s risk of loss in exchange for a payment—a premium. Medical cost sharing is an arrangement whereby members agree to share medical expenses through an act of voluntary giving. The Sedera MCS Community is not licensed or registered by any insurance board or department. The Sedera MCS Community does not assess applicants’ health risks, because neither the Sedera, Inc. nor the Sedera Medical Cost Sharing Community members are assuming financial liability for any other member’s risk. Unlike insurance, the focus of the Sedera Medical Cost Sharing membership is on how our members help one another with their immediate needs.

The Sedera Medical Cost Sharing Community meets the legal definition of a health care sharing ministry in a number of states that recognize HCSMs.

No. Membership in the Sedera Medical Cost Sharing Community is not minimum essential coverage (MEC) and does not make an individual compliant with the federal ACA mandate or any state-level individual mandate that requires individuals to purchase health insurance. Any and all applicable penalties still apply for employers and individuals who are Sedera members who do not otherwise meet federal and/or state coverage mandates.

Absolutely! Having the freedom to choose the medical providers of your choice is fundamental to Sedera’s values. Sedera’s Member Advisors will be happy to provide quality information to help you decide on the best provider(s). Because Sedera is not insurance and does not have a network of providers, there are no “out-of-network” penalties.

No. Remember, Sedera is not insurance, so Sedera’s process differs significantly from insurance practices in this regard—to our Members’ advantage. Traditional health insurance deductibles are cumulative over the course of a plan year. Co-insurance is the portion of the medical expense owed by the patient. These insurance cost-shifting measures can amount to thousands of dollars in out-of-pocket costs to insurance policyholders annually. With Sedera, when Members incur an eligible medical expense that exceeds their Initial Unshareable Amount (IUA) for a specific Need, any remaining balance relative to that specific Need is eligible for sharing with the Community, effectively reducing the Member’s portion to the selected IUA for any single Need.

Because Sedera’s Medical Cost Sharing membership is not insurance there are no premiums. Sedera Members assist other Members with their medical expenses by contributing a predetermined amount each month; called a monthly “Medical Cost Sharing Amount” or “Share.” Your Share is deposited directly into your individual or household bank account that is specifically dedicated to Medical Cost Sharing.

When a provider requires a Member to pay in advance for medical services, Sedera advises its Members to avoid paying more than their IUA toward the cost of any medical need, as doing so impacts the Community’s ability to negotiate with medical providers. In cases where Members pay more than their IUA, they can submit the amount that exceeds their IUA to the Sedera Community for sharing. Additionally, in certain limited circumstances, the Sedera MCS Community provides direct up-front payment to the Member for proposed services. The most common example of prepayment is with maternity cases. Sedera may prepay the Member for maternity needs, based on the provider’s cash pay rates, in advance of the baby’s delivery.

Because Members do not transfer risk to each other or to the Sedera’s Medical Cost Sharing Community, no request for sharing is ever guaranteed. Members always remain responsible for their medical expenses. When Members incur medical expenses that exceed their IUA, they submit proof of their medical expenses to Sedera. The medical expenses are then evaluated to make sure the need qualifies for sharing under the Community’s applicable Guidelines.

At the time of service, Members should disclose to their medical providers (doctors, laboratories, clinics, hospitals, etc.) that they are “cash pay” patients. The providers will, in turn, bill the Member directly. The Member then organizes their bills, goes online to sederamcs.org/login, completes the online Needs Submittal Process and submits everything online, including providing copies of all relevant medical bills and any proof of payments made towards their Initial Unshareable Amount (IUA). Our team of medical bill negotiators may contact the providers to discuss the appropriate payment for the services that were performed and determine if negotiations are necessary or available for the billed amounts. Sedera will review the Need and help administer a process whereby community funds are shared with the Member, less the Member’s IUA (as applicable), which the Member then uses to pay their medical provider. This member-to-member sharing model is conducted through individual bank accounts, which provide easy access to funds.

The sharing turnaround time normally ranges from 14-60 days from receipt of your bills and required information. If you complete the Needs Submittal Process, submit all the necessary documentation, and there are no ongoing financial negotiations with a provider, your Need will normally be shared within 14-30 days after receipt. Please note that larger bills may take longer to negotiate.

Yes. Members’ eligible needs, wherever incurred, are eligible to be shared with the broader Sedera Community in the same fashion as medical expenses incurred in the U.S.

Members must agree to abide by each of the Sedera Community’s ten Ethical Beliefs and Principles. Sedera’s Member Guidelines includes other details of Membership requirements.

There is no annual maximum dollar amount or lifetime maximum limits per Member, though certain dollar amounts and/or visit limits apply to specific types of medical care and therapies. Sharing is only limited by the amount available for sharing by the Community. Additionally, no single Need may consume more than one third (1/3) of the total number of Shares available in order to assure ample Shares are available for the Needs of all Members.

The concept of Medical Cost Sharing has been highly successful in the context of faith-based groups for more than 25 years. More than one million members have shared over a billion dollars in medical expenses over that span of time, demonstrating a strong track record of success. We believe that a community of health-conscious people who care for one another can successfully participate in the sharing of each other’s medical burdens. However, it is important to note that past successes by faith-based sharing groups does not guarantee the future success of similar programs. There is no promise or contract by Sedera or the Members to contribute toward any Need a Member might have in the future. The only promise Sedera makes is to facilitate the distribution of shares given through the medical cost sharing process. Sedera distributes these monthly Shares on behalf of those Members with Needs.

Sedera’s Guidelines clearly state that payment is never guaranteed, but is always based on the commitment of the Members to each other. For example, if there are only enough shares available for 90 percent of the Needs submitted for a particular month, only 90 percent of the Needs for that month will be shared. Sedera may overlap Needs from multiple months so that there are adequate shares for all Needs. However, if all Needs cannot be met, Sedera uses a prorating method to evenly distribute the burden.

No. Members cannot be dropped from the membership due to their medical Needs. Neither your membership nor your monthly share is affected by the amount of medical expenses you or any of your family members may have

In general, Needs for illnesses or injuries resulting in visits to licensed medical providers, emergency rooms, diagnostic testing facilities, and laboratory or hospital charges are shared on a per person, per incident basis. See Sections 6-9 of the applicable Member Guidelines for details.

The types of Needs that qualify for sharing can be found in the applicable Member Guidelines. Consult Section 10 to familiarize yourself with the general procedures for submitting your Need, and Sections 6-9 for the specific requirements for sharing certain types of Needs. If you have any questions, do not hesitate to call your Member Services Advisor at 1-855-973-3372.

There is no maximum limit to the amount that will be shared towards a specific medical Need. However, the Need must be within the scope of the Guidelines before it will be eligible for sharing. Because of the economic impact of very large medical bills (e.g., those over $150,000), Sedera has devised an internal mechanism to ensure that adequate shares are available to meet both our Members’ normal and high-cost Needs. For the very large medical expenses that occur from time to time, Sedera makes provision by allocating 15% of Members’ monthly shares to remain available. Sedera reserves the right to negotiate medical expenses with providers, and to prorate available shares, as necessary, in order to address all Member’s medical expenses.

Most medical expenses are eligible for sharing. There are, however, a number of types of medical expenses that are not eligible for sharing with the Sedera Community or are limited in the amounts that the Community shares. Details of the medical expenses that are not shareable and other limitations can be found in the Community’s applicable Guidelines. As Sedera is intended to share costs associated with larger and, unexpected illnesses and injuries, many expenses related to routine preventative care, prescriptions, cosmetic surgery, dental care, are generally not shareable. Additionally, medical expenses resulting from the use of illegal drugs, or while participating in unlawful activities are not shareable.

No prospective member is turned away for having Pre-Existing Medical Conditions, and Sedera does provide a path to sharing medical expenses associated with a Pre-Existing Medical Condition. The Sedera Community, however, does have a look-back period of 36 months that applies to all Pre-Existing Medical Conditions for Sedera applicants. A Pre-Existing Medical Condition is any medical condition that existed prior to membership (diagnosed, suspected, or producing observable signs or symptoms). Needs that result from Pre-Existing Medical Conditions are subject to sharing limitations unless 36 months immediately prior to membership effective date has passed without any signs or symptoms of the condition, without any treatment needed, without any medication prescribed or taken, and without any suspicion by the patient or doctors that the condition is resurfacing. This applies whether or not the cause of the symptoms is unknown or misdiagnosed. Pre-Existing Medical Conditions will become eligible for sharing based on the Member’s tenure with Sedera, as indicated by the applicable Guidelines.